For those new to CabbieBlog or readers who are slightly forgetful, on Saturdays I’m republishing posts, many going back over a decade. Some will still be very relevant while others have become dated over time. Just think of this post as your weekend paper supplement.

Mr. Ormes’s parrot (09.07.13)

This time of year many are nervously in the throes of examinations fever. It’s an annual ritual performed for generations. Today with nothing better I can think to write about I’ll return to being examined while studying ‘The Knowledge’.

Unlike tests set by examining boards it was a rather fluid system with each Carriage Officer putting their own – and unique – interpretation on how the process should be conducted. Until recently all appearances [exams] were held on a one-to-one oral confrontation with examiners putting their quirky slant on how the process should be conducted.

A favourite ploy to test the mettle of candidates was to adopt the old practice of good cop/bad cop – well they were ex-police. Mr. Lippitt would be civility itself “Is your father in the trade?”/”Have you come far?” before giving you some apparently easy questions. Mr Ormes, his nemesis, would say on a subsequent appearance that your previous answers, with the implication that the questions were easy, were not up to his high standard.

John Mason Head of Transport for London’s Taxi and Private Hire recalls that examiners would place the chair in the appearance room facing the wrong direction so that the candidate was facing the wall and not the examiner, and would give an automatic fail to the student who dared to turn the chair around. I once was reprimanded for moving the chair closer to his desk when finding it positioned in the opposite corner of the room.

At an appearance you are given places in London [points] that you have to identify their exact location, if you give the correct answer you are invited to describe, road by road, the shortest route to be taken from one to the other. Dean Warrington who runs the WizAnn Knowledge School remembers one examiner who decided the start and end points of his questions by throwing darts into a map. Should the student feel this was unfair he would offer to let them throw the darts instead.

Another ploy was to be seemingly engrossed in some urgent paperwork leaving the hapless student waiting sweating wondering when (and what) the first question would be. As an alternative to that Robert Lordon recalls at View from the Mirror being asked a question in the corridor before even entering his office and on another occasion the examiner – Mr Ormes – walking so slow that he walked into his back and having to apologise for treading on his heels. The opposite would be the order of the day for Mr Price who one student recalls as putting his feet on the desk and proceeding to read a copy of The Sun.

A BBC Modern Times documentary focused on the climate of fear created by the examiners. And the most feared of all examiners was the aforementioned Mr Ormes who had a life size toy parrot sitting on its perch in his office. It was the stuff of legend that if the parrot was facing you Mr Ormes was in a bad mood. He was a lugubrious character with a bone-dry delivery, and in the documentary was seen asking one nervous candidate with a criminal record how to get to the Penal Reform Society.

He looked and sounded like a copper who had seen it all and didn’t believe your story. He once asked me The Adelphi Building to The Royal Society of Arts. When I queried that they were opposite each other on John Adam Street he replied: “It’s raining, I’m pregnant and I’ve got a wooden leg”.

When a Knowledge boy left his office he wouldn’t even remember his own name – a truly terrifying experience. “You can smell if people have what is needed”, Mr Ormes would say.

When I left that day I couldn’t recall which way the parrot was facing either. The parrot now resides at another cabbie seat of learning the Knowledge Point School.

For those new to CabbieBlog or readers who are slightly forgetful, on Saturdays I’m republishing posts, many going back over a decade. Some will still be very relevant while others have become dated over time. Just think of this post as your weekend paper supplement.

Are you being served? (11.06.13)

The Centre for Retail Research has recently forecast 62,000 shops will close in the next 5 years. The independent analysis group estimate that one-fifth of all retail outlets will cease trading by 2018.

Peter Watts writes on his Great Wen site of the demise of Tobacco Dock. Designed by Terry Farrell and opening in 1989 the dock conversion featured two arcades of shops on two floors inside a skilfully modernised structure that retained its Victorian industrial integrity. It now lies there completely empty.

Once London had a number of prestigious stores many were owned by a partnership of two men. Unlike the generically named Next or Top Shop, their premises reflected the owners’ personal taste and retain acumen.

As our shopping habits change the great days of the department store are probably over. There are some survivors left in London, but many of the great privately owned retail partnerships have gone.

Old-fashioned concepts like knowledgeable staff, politeness and service are now less important in a digital retail age.

Arding & Hobbs is one of the few stores Sarf of the River. This department store was once situated at Clapham Junction and very often spoken of as “Arding ‘n’obbs”. It opened in 1885 and at that time was the largest store south of the River. Destroyed by fire in 1909 it was rebuilt in Edwardian baroque style the original signage remains in place above the main entrance. Now Debenhams.

Bourne & Hollingsworth Mr Bourne and Mr Hollingsworth set up a fancy drapers’ shop in 1894 in Westbourne Grove. In 1902 they moved to Oxford Street slowly acquiring the rest of the block including a brothel, a ‘next of Polish tailors’ and Savory’s cigarette factory. Closed in 1983.

Derry & Toms A little shop run by Joseph Toms described as a ‘toy and fancy repository’ joined with Charles Derry acquiring seven shops one of which was described as a ‘mourning department’. The firm prided itself on being the main supplier to the upper classes of South Kensington and had over 200 employees living in. Closed in 1973 and taken over by Biba.

Dickens & Jones Dickens originally opened a shop in Oxford Street in 1790 moving to Regent Street in 1835. By 1900 the staff totalled 200, most of them lived in nearby Argyll Street. In the 1890s John Pritchard Jones became a partner and the store changed its name. In 1901 the store was all prepared for a while sale when Queen Victoria died. Most of the stock was dyed black to meet the urgent demand for mourning wear. It is now owned by House of Fraser.

Marshall & Snelgrove opened in Vere Street in 1837 their nearby rival was William Debenham. By 1871 James Marshall the son of the founder had introduced a large mail-order business. Alas, the rivalry is over Marshall & Snelgrove is now part of the vast Debenhams empire.

Swan & Edgar William Edgar had a haberdashery stall in St. James’s Market and used to sleep under it at night. Meeting Mr. Swan together they ran a shop in the Ludgate area. In 1812 they moved to Piccadilly Circus and then Regent Street premises which had been the Western Mail coach offices and also the Bull and Mouth public house. They retained the inn licence until the late 1970s. Its vast store was closed in 1982.

Waring & Gillow The business was established by Robert Gillow in Lancaster about 1731 and by 1765 leased some land in Oxford Street that was to become the Selfridge’s site. S. J. Waring had a cabinet-making enterprise in Liverpool and in 1895 had a retail outlet in Oxford Street. The companies merged and made furniture for Boodle’s, the Garrick and Reform Clubs. However, the business of the firm began to decline and the Lancaster workshops closed in 1962 and the company merged with Maples.