Previously Posted: 4,821 can’t be wrong

For those new to CabbieBlog or readers who are slightly forgetful, on Saturdays I’m republishing posts, many going back over a decade. Some will still be very relevant while others have become dated over time. Just think of this post as your weekend paper supplement.

4,821 can’t be wrong (11.10.11)

I drive the world’s best taxi giving a level of service that is second to none. How do I know? Well, the annual survey of 4,821 respondents from 23 countries by Hotels.com has revealed that London taxis polled 28 per cent of the votes putting us way out in front of our nearest rivals in New York who only polled 9 per cent. London Cabbies came first in five out of the seven categories including safety, friendliness, cleanliness, quality of driving and knowledge of the area. Our famous chat and banter weren’t so popular with 37 per cent of Korean and 30 per cent of German visitors who said that they hated “chatty drivers”. No matter, group hug chaps.

But wait a minute, what empirical evidence was used to reach this conclusion? Precisely none. Every contributor used their own judgment of what they wanted from their taxi experience. And that is the problem; all these sites on the World Wide Wait provide a means to express one’s own opinion. Mister Angry to Miss Supine all has a chance to express their view. And who are these people? I don’t know, and nor do you, they could be genuine or one of my colleagues’ brother-in-law.

It is the modern curse, this information overload. A guidebook, written by professionals can at least be relied on to be consistent; but these sites rely almost solely on user-generated content- and there is plenty out there in cyberspace – I should know, contributing more than my fair share of personal opinions which my Korean and German customers seem to abhor.

One of the biggest sites is TripAdvisor which boasts 45 million users, who once claimed on its homepage that it had “reviews you can trust”, but following an allegation that up to 10 million reviews of hotels, restaurants, and holiday businesses could be fakes, possibly posted by the proprietors of these services, which prompted an investigation by the Advertising Standards Authority, TripAdvisor has dropped their claim of trustworthy reviews. Presumably, now you should only use these comments as a rough guide.

So I decided to do a little research of my own in relation to the London taxi service and tripped over, so to speak, to TripAdvisor:

Moi0606 asked, quite reasonably I thought: “Can anyone tell me how difficult it is to get a cab from Marble Arch to [Natural History] Museum and then return at end of the day. Your advice is very much appreciated”. To which ajeleonard gave this valuable advice: “About as difficult as sticking your arm out and hailing one with its light on”.

Linet wanted to know: “We will need to take a 5-10 minute cab ride in London, when we visit in May. Approximately how much would this cost?” CheshireCat helpfully writing from Chester some 170 miles away gave this answer on London cab fares which should leave Linet in no doubt as to the cost: “Assuming you hail a taxi in the street or pick one up from a rank, my best guess is budget for about 5-7GBP. But . . . this isn’t a straightforward question. Depends on lots of things as fares are a combination of distance and journey time plus a whole lot of “extras” (e.g. how many people, how much luggage, time of day). Also if you pre-order one expect to see 1.50-2.00 GBPon the meter before you start your journey.”

Clearly concerned by being ripped off Rickamandog inquired: “I was reading a recent posting that said that the cabs [fares] in London were outrageous.” TexasEllen replied: “Black Cab drivers are a whole lot better than they used to be and generally are very appreciative when you tip them. Unfortunately, we came across one of the old school who took us to London Bridge Station, his technique was to get out of the cab walk around the back of the cab and accept the fare on the kerbside, the fare was 7GBP I only had a 10GBP note as he walked back around I heard him say “I guess we will call that even” yeah like a tip of 40% whatever per cent is even, I would have given him a pound coin, I’m a pretty good tipper but 3 pounds on a 7-pound fare was an attempted rip-off. I have never come across this before and don’t expect to again. We have found them to be knowledgeable and if you treat them well you get the same back. We even had one sing The Yellow Rose of Texas, after we told him we were from Texas.”

Well thanks, Ellen, your review is obviously genuine.

So there you have it, you pays your money and takes your choice, or in the case of the internet don’t pay your money and take your chance.

London in Quotations: Oscar Wilde

Before Turner there was no fog in London.

Oscar Wilde (1854-1900)

London Trivia: Farrokh Bulsara dies

On 24 November 1991 Farrokh Bulsara better known as Freddie Mercury died at his home at 1 Logan Place. The Queen lead singer died from bronchial pneumonia from AIDS. Mercury was diagnosed with HIV in 1987 but kept his condition private until he released a public statement just a little over 24 hours before he passed away just 45 years old. The outer walls of his house have become a shrine to Mercury.

On 24 November 1434 a severe frost began continuing until 10 February. During the freeze the Thames froze over

On 24 November 1740 William Duell was hanged at Tyburn, bought to Surgeon’ Hall, he recovered before dissection and was transported for life

Having the world’s first failsafe system, raised 1,000 times a year taking 90 secs Tower Bridge has to give precedence to shipping over road

According to The Secret History of London Clubs from 1709, a Mr. Crumpton invited those in the final stage of syphilis, which destroys bone and tissue, to join the ‘No-Nose’d Club’ in the Dog Tavern

Ships surmounting lamposts on The Mall depict Nelson’s fleet who defeated the French and his statue faces towards his fleet in Portsmouth

On 24 November 1952 Agatha Christie’s story The Mousetrap reached the West End, it is still running and is now the world’s longest continual play

The Grade II listed chapel at Claybury Hospital, Woodford Green, a former asylum, has been converted into Virgin Active’s swimming pool

In June 1939 92,000 watched the greyhound racing Derby at White City, only football and cinema drew larger audiences during the 1930s

The Tube is the world’s oldest underground with 290 miles of track and 275 stations were each visited in 16 hours, 20 minutes and 27 seconds by Geoff Marshall and Anthony Smith in 2013

After the Wall Street Crash Buckingham Palace ordered five Daimler Double-Six limousines to help unemployment in the Midlands

The Constable of The Tower of London is entitled to 4p for an animal falling into the moat and all livestock which fall from London Bridge

CabbieBlog-cab.gifTrivial Matter: London in 140 characters is taken from the daily Twitter feed @cabbieblog.
A guide to the symbols used here and source material can be found on the Trivial Matter page.

Previously Posted: The lost apostrophe

For those new to CabbieBlog or readers who are slightly forgetful, on Saturdays I’m republishing posts, many going back over a decade. Some will still be very relevant while others have become dated over time. Just think of this post as your weekend paper supplement.

The lost apostrophe (07.10.11)

Harrods cast it aside in 1928; Selfridges followed 17 years later, but by then Gordon Selfridge was too busy having his way with twin showgirls The Dolly Sisters, then worry too much about what went over the door of his emporium. Currys have dispensed with its services and Starbucks, well they are American, never used one in the first place.

The apostrophe is going the same way as the double space after a full point, which was much loved by legal secretaries when using manual typewriters. If punctuation marks were endangered species, then the apostrophe would be an Amazonian rainforest frog, or a fish dependent on Great Barrier Coral Reef for survival. We would have David Attenborough talking earnestly to camera in hushed tones about the need to keep it safe for future generations.

Despised by graphic designers who have been paid a fortune to “conceptualise” and “brand” a product, this little tick just gets in the way of their oh-so-cool layouts when they use their ubiquitous MS Comic San’s. And so corporate logos, billboards and most advertising omit this little symbol of possession or contraction.

This humble floating tadpole once looked to be consigned to the history books, but one valiant group have continued to keep it alive, albeit mistakenly. The greengrocer’s apple’s and pear’s were for many years a reassuring sight on our high street. This kind of sign-writer did not want to be faulted for omitting an apostrophe, so they were willing to run down their stick of chalk whenever an “s” is found on the end of a word. And it is this reverence for punctuation, an anxiety, even in this misuse which has kept it alive.

The large supermarkets seem to have put pay to the humble high street greengrocer with his random tadpole placed before an “s”, and Sainsbury’s, not content with taking all the customers from high street grocers, has even taken on the mantle of using their own apostrophe, the only supermarket chain to retain its use.

If punctuation has a gender then the full point is undeniably male, while the rather contrary apostrophe can only be a lady. The little mark shows up when she feels like it and at other times will appear gracefully in the wrong place altogether.

The Apostrophe Protection Society, established to defend the punctuation mark’s place in the English language, is calling on users of the inappropriate apostrophe to mend their ways, well they would. The Society probably has among its members the Colonel Blimps of this world who reside in The Shires expressing righteous indignation whenever an offending tadpole is spotted.

With the demise of the greengrocer, one might have expected the apostrophe to disappear from our streets, only appearing in its correct place, firmly disciplined within articles in The Times. But no, a new group has taken up the baton, and if anything in London at least is more numerous than the late lamented greengrocer.

Road works. Hundreds of them, in every street there is an urgent need to dig a hole and leave it for posterity. And many holes need the familiar temporary yellow road sign that often states the obvious.

The writer of the many road signs might not have apples and pears to sprinkle with fairly punctuation dust, but they have a surfeit of roads, streets, parks, squares . . . and yes cab’s.

London in Quotations: Graham Norton

Tolerance is forced on people in London.

Graham Norton (b.1963)